I’ve been working in the precious metals industry for many years, and I’ve reviewed many companies that offer precious metals IRAs. One of these gold IRA companies is Goldco, and it always ranks high on any list I create.
Why is Goldco such a good choice? I will let you know if you keep reading.
Investing in gold and other precious metals is a decision that can work well for many people. You don’t just buy gold or silver. Instead, you form a relationships with the companies you are working with. The best companies will understand what your goals are, and they will support you throughout the investment process. Goldco is definitely one of these companies.
If you are thinking about precious metals investments, it’s worth your time to consider Goldco. If you keep reading, I’ll tell you more about why Goldco is better than some other precious metals dealers, and why I like the company so much.
What Do People Have to Say About Goldco?
Smart investors know that a company is more than celebrity endorsements and a good looking website. Goldco does things a little differently though. Yes, there are celebrity endorsements, like Chuck Norris and Sean Hannity, but both of them have invested in Goldco, just like me and possibly, just like you.
These endorsements aren’t just celebrities reading off a script; instead, these people, even though they are celebrities, are also customers of Goldco. This really shows that this company is one that people trust. If you are looking for a legitimate gold dealer who offers both products and IRAs, Goldco is a great option for those who want a gold IRA provider.
Gold Co Customer Ratings
Though the celebrity endorsements certainly have an impact on the reputation of a company, you can really tell what a business is all about by looking at the ratings and reviews from everyday people.
I always recommend that you take time to read reviews and do some research before you start investing in physical gold coins, bars, silver, or other IRA investments. Overall, Goldco has positive reviews on every site I looked at. Here are some of those:
Goldco – BBB Reviews
The Better Business Bureau has given Goldco an A+ rating. When you look at customer reviews, there are more than 1,200 on the BBB site, as of June, 2025. Those reviewers have given the company a rating of 4.83/5 stars.
Goldco – Trustpilot Reviews
The reviewers at Trustpilot also seem to like Goldco, as they have given the company a rating of 4.8/5 stars. Currently, there are over 1,600 reviews.
Goldco – Consumer Affairs Rating
On the Consumer Affairs site, Goldco has a rating of 4.5/5 stars. As with Trustpilot, there are more than 1,600 reviews.
Goldco – Business Consumer Alliance
The Business Consumer Alliance has given Goldco an AAA rating.
Here are some of the positive reviews that will show you how much people really do like Goldco:
Why I Recommend Goldco
If you are starting to get into gold investing, you can buy or sell gold at Goldco. Additionally, of course, you can get a precious metals IRA from Goldco. The company has been in business for over a decade, and it has a solid reputation based on customer feedback.
I really like that every Goldco representative I have worked with is focused on me, what I want, and how I can get the most out of my purchases and retirement assets. The entire process of buying precious metals and setting up IRAs is handled by a designated account executive that works with you to help you get the most value possible.
Let’s take a closer look at the many reasons I love working with Goldco:
Guidance and Exceptional Customer Service
One of the things I love most about Goldco is the quality service that you get. Every person I have worked with at Goldco has done an amazing job guiding me through the process, whether it was when I opened a gold IRA, or when I was trying to decide if a traditional IRA or Roth IRA was a better option. You can also buy precious metals like silver and gold. Goldco makes it easy to buy investment metals and set up a self-directed IRA.
Based on the reviews from so many satisfied customers, I know I am not the only one who found the customer service from Goldco to be highly professional. I never felt pushed to buy anything by the IRA specialist I work with, and every Goldco agent is always nice and accommodating.
Each time I have made contact with Goldco and talked to an account rep, I was treated with respect and care.
An Education-First Approach
It doesn’t matter if you are an expert investor or if you are new to investing, when you contact Goldco, you will learn something because they put education first. This starts with the website. As you browse around the site, you will find many educational resources that are available to anyone for free, such as the precious metals guides.
The way Goldco presents all of this shows that they are not just trying to make a sale — they are trying to educate their customers. You don’t have to be an expert at investments, the stock market, or the precious metals industry. Goldco stands strong as one of the companies that put education first, and this, at least in my book, makes them an amazing option for first time investors.
The Goldco Buyback Program
Many companies in this industry have a buyback program, but the one from Goldco is definitely one that stands out. The company will buy back gold and silver directly from their customers at the highest price possible. This makes a big difference when you are looking for a reliable and stable company.
A Step-by-Step Guide to Investing with Goldco
Goldco has a proven track record of making the investing process simple and easy.
Here’s a step-by-step guide to show you what you can expect when you go through the account setup process:
Step #1: Opening Up Your Gold IRA Account
The first step is to open the account. The customer care team will make the process easy thanks to their excellent service. I was really impressed by how they took care of the whole process including paperwork. You need to make sure whatever you do with your retirement savings is done right, and Goldco makes sure that happens.
Step #2: Put Money Into Your IRA
Once the account is open, the next step of the process is to fund it. You can do this by transferring or rolling over from an existing retirement account, or using money from a cash account that you already have.
Step #3: Choosing the Precious Metals for Your Account
With money in your account, it’s now time to select your precious metals. Goldco has a full catalog of both coins and bars, all approved by the IRS for IRAs. I loved that I had control of the process. The customer service team offers some suggestions, but the decision lies totally with you.
Step #4: Finalizing It All
The last step is to finalize your purchase, secure the assets, and securely ship the precious metals to a safe, IRS-approved depository. The IRS does not allow investors to store IRA-held precious metals at home. They must be stored in specific storage facilities.
Pros & Cons of Goldco
Pros
- Goldco specializes in both gold and silver IRAs
- There is no minimum investment required
- There are thousands of 5-star reviews and Goldco ratings
- Goldco has one of the highest buy-back guarantees in the industry
- All gold and silver coins and bars are certified
- Goldco has a highly professional customer service team that promotes customer satisfaction
Cons
- Pricing information is not available on the website
- Goldco does not publish fees
Goldco Complaints
As with any company, there are a few complaints about Goldco. There were a few reports I found of unsolicited phone calls, and some reviewers stated that they were confused about promotions Goldco offers. Though there were complaints, I will say one thing — Goldco handled everything professionally and responded to every complaint.
A Very Positive Experience When Investing with Goldco
I have reviewed many companies in the precious metals industry, and Goldco is always one of the companies that I rate very high. It stands out thanks to its offerings and high level of customer service.
There are thousands of reviews online from trusted sources like the BBB, and very few complaints. For transparency, my full list of gold investment companies reveals all.
If you are looking to invest in gold or silver, and you want to invest in a gold or silver IRA, Goldco is certainly one of the companies you should consider. Also, keep in mind that just because I really like Goldco, it might not be the right company for you. This is why I always suggest that investors take some time to research every option, and only then should you choose the right company for you.